Security and Privacy

Your personal and sensitive information is protected on our website by the strongest encryption available today. Our SSL uses SHA-2 and 2048-bit encryption to stop hackers in their tracks. Credit card transactions are processed fully through PayPal, and Skype communications (should you choose this response method) are completed via Skype directly. Both PayPal and Skype also utilize their own state-of-the-art and strongest available encryption and security systems.

The Ask a Question service is designed in such a way that only you should have access to your questions and answers. Once you have submitted your question and all other required information, you will receive an email with a secure link usable to access your response later. Another email will be sent to you once your answer is indeed ready to access. Keep all emails from us in a secure place. Be sure to give us an email address for you that no one else can access, and no one else will even know that you submitted a question unless you tell them yourself.

Should you choose to consult with us via telephone or Skype, it is your responsibility to ensure that your communication with us is private and confidential, including in terms of audio and/or video. Telephone and Skype communications on our end will be fully private, including all audio and/or video.

In general, all services provided by AskaChildPsychologist.com are also strictly confidential. There are limits to confidentiality, however, for psychologists in any type of setting, and that includes the internet. No information may be given to any third party without your consent, unless we are required to do so by applicable law.

Instances in which AskaChildPsychologist.com could be required or mandated by law to disclose identifying information include: suspected or known abuse or neglect of a child, elder, or dependent disabled adult; expressed suicidal or homicidal ideations; and, when so directed by a court to assist in legal proceedings. (Depending upon your state or jurisdiction, we may be prohibited from disclosing information regarding homicidal ideations.) We would also be allowed to disclose basic identifying information when necessary to gain assistance in seeking fees owed to AskaChildPsychologist.com.

Other than the above possible exceptions, AskaChildPsychologist.com will keep all communications confidential, and we will NEVER post or publish any Question/Answer with any individually identifiable information attached. In fact, we encourage you to not even include any identifying information when you submit your questions. That way, even we will not know who you are unless an unforeseen problem with billing requires that we look at your billing information.